Archive for January, 2014

Lancing boils

Posted in On reflection | No Comments »

Sometimes people need to be heard, and the askers need to be prepared to listen and learn. THink nbr’s and speaking trees. Narnia is now 🙂

And find your customers voice it’s out there….create capacity to delight.

Immersion is essential. Takes someone special though. Interview for that skill.

Clear interpretation of strategic operating landscape and no concerns remaining left unsaid is first.

Receipt of strategy and its planned execution is required structure for success.

Aaa defined decision making model at board level should be expected – process, repeatable and robust.

Ah but a mans reach should be further than his grasp, otherwise what is a heaven for?